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Failed Starting compression! HELP!

Pat Wright Oct 03, 2016 07:59AM PDT

HELP!
I am trying to consolidate short films onto several DVDs for a film festival THIS WEEKEND.
I am running AVID 8.5.3. I have exported a QT Reference file into Squeeze. Trying to encode and make DVD. I get the error: Failed - starting compression: failed to deserialize CAceSourceMedia
Please help!!!!

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Jeff Oct 03, 2016 09:41AM PDT Sorenson Media Agent

Try making a new default reader to see if having Squeeze decode your videos differently will avoid the error. You can make a new default reader by following these steps: https://support.sorensonmedia.com/customer/portal/articles/1400734-adding-a-new-default-reader I would suggest using the FFMPEG reader first.

Thank you,

Jeff Udall
Tech Support
Sorenson Media
www.sorensonmedia.com

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