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Exceeding max length of 5KB

new file plays back at an incresed speed.

doug Mar 21, 2018 12:07PM PDT

I'm trying to encode a .wmv file to a MP4 file. Each time I do the encode the output file video plays at an increased rate but the audio plays and sounds fine. It looks like I'm fast forwarding thru the video. Any Idea what is going wrong.

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Jeff Mar 21, 2018 12:31PM PDT Sorenson Media Agent

Hi Doug,

This is an error that some WMV video codes seem to have. You might try making a new default reader to see if having Squeeze decode your videos differently will avoid the error. You can make a new default reader by following these steps: https://support.sorensonmedia.com/customer/portal/articles/1400734-adding-a-new-default-reader I would suggest using the FFMPEG reader first.

Let us know if this doesn’t solve your issue.

Thank you,

Jeff Udall
Tech Support
Sorenson Media
www.sorensonmedia.com

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