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get no video when import QT file to squeeze

Jasen Mar 31, 2018 11:42AM PDT

Export QT ref or movie file from avid 2018.2, (sequence mix down to DNxHD 185). import file to squeeze get audio but just a blank screen so not video. Same thing happens with ref or moive files, but the files work with Adove Media Encoder

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Jeff Apr 02, 2018 07:47AM PDT Sorenson Media Agent

You might try making a new default reader to see if having Squeeze decode your videos differently will avoid the error. You can make a new default reader by following these steps: https://support.sorensonmedia.com/customer/portal/articles/1400734-adding-a-new-default-reader I would suggest using the FFMPEG reader first. If this doesn’t work, try QuickTime.

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