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tom crocker Dec 05, 2014 07:33AM PST

I get an error message: Failed - encoding: Data packets extraction filter can't open the output file.

This is the first time for this error message. the sorenson worked just fine a while ago...now what is this?

Up 1 rated Down
Jeff Dec 05, 2014 08:51AM PST Sorenson Media Agent

Please create a trouble ticket for this issue here:
http://support.sorensonmedia.com/customer/portal/emails/new

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