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Compression error

ruben Feb 09, 2017 01:49PM PST


Since a day more or less we are getting following error while sending a transconding job using the Web RestFul API:

Compression Error - Compression Error | LaunchSmicomp failed: smicomp unexpectedly exited. Exit code = 0x80010004 Unexpected exception occurred

We run SorensonServer 4 in a 4 node cluster and this occurs on just one of them. Apriori no changes have been done on the server.
We have restarted and also rebooted the server with no resolution.
I would appreciate any hint.
Thank you,

Up 1 rated Down
Andy Bowles Feb 10, 2017 08:25AM PST
Hi Ruben,

Please create a support ticket at the following link and we will be glad to assist.

It would help if you were to provide the log file folder from the server that is failing. Please compress the folder C:\SqzServer\Logs and attach it to the support ticket.


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